okbajee's guide to responsible gaming
Gaming is for entertainment — not as an alternative income. okbajee believes every member should play with awareness and within their own budget. On this page you will find out how to set your own limits, recognise warning signs, and get help when needed.
Your safety is our priority
Support available 24/7
Limit-setting tools
Every okbajee member has access to a set of practical tools that let them decide for themselves how much time or money they will spend on gaming.
Control your deposits
Set a maximum daily, weekly or monthly deposit amount. Once set, the limit cannot be increased before the specified period has passed.
Set your play time
Decide in advance how long you will play each day. When the set time is up, the system will send you an automatic alert.
Cooling-Off Period
If you need a short break, pause your account for 24 hours to 30 days. During this time, logging in or making a deposit will not be possible.
Long-term exclusion
If you want to close your account completely for 6 months or longer, request self-exclusion. This decision cannot be reversed.
View your history
You can view your full deposit, withdrawal and betting history at any time. This information is useful for understanding your spending patterns.
Get help via live chat
To set up these tools or to request account closure, contact our 24/7 live chat or email — support is available in Bengali.
Why okbajee values responsible gaming
okbajee is an entertainment platform where people come to enjoy sports betting and casino games. We want every member to play with awareness — only play when you are in the right frame of mind, in control of yourself, and prepared to accept wins and losses.
Under our Terms and Conditions, no one under the age of 21 may open an account or take part in any betting at okbajee. Age is verified at the time of account creation, and additional information may be requested in cases of doubt.
We believe transparency is essential to creating a fair gaming environment. Our Privacy Policy clearly sets out how members' information is kept secure and whether any data is shared with third parties. Protecting members' personal and financial information is our highest priority.
Betting always carries financial risk. No strategy or prediction can guarantee consistent winnings. Always bet only amounts that, if lost, will not affect your daily life — this is the core principle of responsible gaming.
What is self-exclusion and how do you do it?
Self-exclusion is the option to close your account completely for a set period of your own choosing. If you feel that your gaming habits are getting out of control, this is a brave and correct step to take.
To request self-exclusion, contact our 24/7 live chat or email. Once activated, it is not possible to reopen the account before the set period ends — this is kept strict deliberately.
Signs of problem gambling
If you notice any of the following signs in yourself or someone you know, consider seeking help.
- You are spending more time or money than you intended.
- You are betting more to chase losses — the thought "I'll win it back next time" keeps coming back.
- You are hiding your gambling from family or friends, or lying about it.
- You are using money set aside for food, sleep or work expenses to place bets.
- When you stay away from gaming, you feel restless, anxious or irritable.
- Your work, studies or relationships are suffering, but you cannot stop gaming.
- You are taking loans or asking loved ones for money to cover betting costs.
Where to find support
Acknowledging a problem is not a weakness — it takes courage. Do not hesitate to seek help through the following channels.
okbajee Live Chat
Direct support in Bengali, 24 hours a day, 7 days a week. You can request limit setting, cooling-off or self-exclusion right here.
Email Support
In addition to live chat, you can also contact the okbajee support team by email. Replies are provided in both Bengali and English.
Family and close ones
Talk to a trusted family member or friend. Support from someone close often works faster than professional help.
Professional counselling
Seek help from a mental health specialist or counsellor. A number of government and private counselling services are available in Bangladesh.
okbajee never encourages underage individuals to play. If you believe someone underage you know is using this platform, notify us via live chat immediately. The account will be investigated right away and closed if necessary.
For answers to common questions about responsible gaming, visit our FAQ page for detailed information — it covers questions and answers on limit setting, account closure and support.
Some tips for safe gaming
Set a budget in advance
Decide in advance how much money you will spend on gaming each week or month and never go beyond that limit. Do not place extra bets to try to recover lost money.
Think of it as entertainment
Thinking of betting as a source of income is where problems begin. Treat it as an entertainment expense like going to the cinema or a restaurant — only set aside an amount whose loss will not affect your life.
Take regular breaks
Avoid playing for long stretches without stopping. Regular breaks keep your focus and judgement sharp and reduce the risk of placing extra bets on impulse.
Do not play when angry or upset
Decisions to bet made under stress, anger or distress are often wrong. If you are not in a calm state of mind, stop playing and focus on something else.