Privacy Policy
This document provides a full description of how your personal information is collected, stored, and used at okbajee. Please read this policy carefully before using the platform.
This Privacy Policy ("Policy") applies to all services, websites, and mobile applications of the okbajee platform. okbajee places the highest importance on user privacy and is committed to protecting your personal information. By registering on this platform or using any of its services, you are considered to have agreed to all the terms of this Policy.
1
Definitions and Applicability
1.1 Definitions
The meanings of key terms used in this Policy are given below:
- "User" means any person who accesses the okbajee website or app, creates an account, or uses any of its services.
- "Personal Information" means any information that can directly or indirectly identify a person — such as name, mobile number, email address, financial information, or device information.
- "Processing" means any operation involving the collection, storage, modification, retrieval, use, or deletion of information.
- "Platform" means the okbajee website, mobile app, and all associated digital channels.
1.2 Scope of Applicability
This Policy applies to all services and products of okbajee — including online betting, casino games, slots, live casino, and financial transactions. If you use the services described in okbajee's Terms and Conditions, this Privacy Policy applies equally.
2
Data Collection
2.1 Information Provided Directly
The following information is collected that you provide directly during registration, login, or use of services:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for identity verification)
- Bank account number, bKash, Nagad, or Rocket number (for deposits and withdrawals)
- Security question answers and password
2.2 Automatically Collected Information
Some information is recorded automatically while you use the platform:
- IP address and device type
- Browser type and operating system
- Time spent on the platform, pages visited, and click data
- Gaming history, betting logs, and transaction records
- Login and logout times and location
2.3 Information Received from Third Parties
For identity verification, fraud prevention, or payment processing, okbajee may sometimes receive limited information from trusted third parties (such as payment gateways or identity verification agencies). This information is used only for specific purposes.
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Purpose of Data Use
okbajee uses your information for the following purposes:
3.1 Account Management and Security
- Creating, verifying, and maintaining accounts
- Ensuring security through OTP and two-step verification
- Identifying and preventing unauthorized access to accounts
- Monitoring suspicious transactions and preventing fraud
3.2 Service Improvement and Personalization
- Showing games, bonuses, and offers based on your preferences
- Improving platform performance and user experience
- Identifying and resolving technical issues
3.3 Financial Transaction Processing
- Verifying and completing deposit and withdrawal requests
- Ensuring secure payments via bKash, Nagad, Rocket, or bank transfer
- Maintaining records in compliance with tax and financial regulations
3.4 Customer Support and Communication
- Providing support via live chat or email
- Sending promotional offers, new game announcements, or important notifications (subject to your consent)
- Urgent communication related to your account
4
Cookies and Tracking
4.1 What Are Cookies?
Cookies are small text files stored on your browser or device. The okbajee platform uses cookies to remember your login status, maintain security, and analyze your usage patterns.
4.2 Types of Cookies
- Essential Cookies: Required for the basic operation of the platform. Disabling these will make it impossible to use the service.
- Functional Cookies: Remember your preferences, language settings, and customizations.
- Analytical Cookies: Collect usage statistics for the platform, which help improve the service.
- Security Cookies: Prevent session hijacking and cross-site attacks.
4.3 Cookie Control
You can accept or decline cookies from your browser settings. However, disabling essential cookies will prevent login, payment, and gaming services from working properly.
5
Sharing Information with Third Parties
okbajee never sells your personal information. Information may be shared in the following limited circumstances:
5.1 Service Provider Partners
Necessary information may be shared with trusted service providers for payment processing (such as bKash, Nagad, Rocket, or banks), identity verification, and managing technical infrastructure. These partners operate under okbajee's guidelines and may not use your information for their own purposes.
5.2 Legal Obligations
If providing information is required as part of a court order, government directive, or legal process, okbajee will supply the necessary information to the relevant authorities in compliance with the law.
5.3 Fraud and Security Protection
If money laundering, fraud, or any other illegal activity is identified, okbajee reserves the right to share information with relevant authorities or investigative agencies.
5.4 International Data Transfers
Your information may sometimes be stored on servers outside Bangladesh. In such cases, it is ensured that the relevant country or organization has adequate data protection measures in place.
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Data Storage and Security
6.1 Retention Period
All necessary information is stored while your account is active. Even after an account is closed, certain information may be retained for a specific period to meet legal and regulatory obligations. Once that period has passed, the information is securely deleted or anonymized.
6.2 Security Measures
okbajee uses multiple layers of security to protect your information:
- All data transfers are secured through SSL encryption
- Passwords are stored in encrypted form — they can never be read directly
- Automatic alerts are sent for suspicious logins or activity
- Regular security audits and system updates are carried out
- Internal data access is strictly controlled and limited to authorized staff only
6.3 User Responsibilities
You also play a role in keeping your account secure. Use a strong password, do not share your password with anyone, and always log out after using an unfamiliar device.
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User Rights
You have the following rights regarding your personal information:
7.1 Right to Access Information
You may contact us to find out what information okbajee holds about you. After verification, the information will be provided within a set timeframe.
7.2 Right to Correct Information
If any of your information is incorrect or out of date, you may request a correction. Many details can be updated directly from your account settings.
7.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, if there are legal obligations or ongoing disputes, it may not be possible to delete all information immediately.
7.4 Right to Object to Processing
You may object at any time to marketing messages or certain types of data processing. An option to unsubscribe directly from promotional emails or messages is provided.
7.5 Right to Data Portability
You may request that the information you have provided be made available in a standard format so it can be used with another service.
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Policy on Minors
okbajee strictly follows a 21+ age policy. Registration by anyone under the age of 21 is not accepted, and the platform does not provide any services to them. okbajee does not knowingly collect personal information from any minor.
If a parent or legal guardian believes that their underage child has been incorrectly registered on okbajee, please contact the support team immediately — the relevant account will be closed and the information deleted. To learn more about responsible gaming, please visit our Responsible Gaming section.
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Policy Changes
okbajee reserves the right to modify or update this Privacy Policy as needed. If any significant changes are made, users will be notified by email or through a notice on the platform. Continuing to use the platform after changes are made will be considered acceptance of the new policy.
The "Last Updated" date shown at the top of the policy will always reflect the date of the most recent change. You are advised to visit this page regularly. To learn about other terms related to use of the service, you may visit our About Us page.
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Contact
For any questions, complaints, or requests regarding your information related to this Privacy Policy, please contact the okbajee support team. Live chat support is available in Bengali and English seven days a week, twenty-four hours a day.
Email: [email protected]
After receiving your request, a response will be provided as quickly as possible once the verification process is complete. For general enquiries, you may visit our FAQ section — answers to common questions are already provided there.