okbajee Terms and Conditions

1 Definitions and Applicability

These terms and conditions ("Terms") apply to all services, games, betting activities, and related features of the okbajee platform ("Platform"). In this document, "member" or "you" refers to any person registered on the Platform, and "okbajee" or "we" refers to the organisation operating this service.

By accessing the Platform or registering an account, the member is considered to have fully accepted these Terms. These Terms may be updated from time to time, and continued use of the Platform after any update will be considered acceptance of the revised Terms.

1.1 Priority of Terms

Alongside these main Terms, other supplementary documents also apply on okbajee, including the Bonus Policy, Privacy Policy, and Responsible Gaming guidelines. In the event of any conflict, these main Terms shall take the highest priority.

1.2 Language

These Terms are written in Bengali. If a translation exists in another language and there is a difference in meaning between the Bengali and that translation, the Bengali version shall be considered authoritative.

2 Membership Eligibility and Registration

To open an account on okbajee, members must meet the following conditions:

• Must be at least 21 years of age (applicable for ages 21+) and legally capable.
• All information provided during registration must be truthful, accurate, and complete.
• A valid mobile number and email address are required.
• Each person may open only one account — multiple accounts are strictly prohibited.
• The member must operate the account in their own name; operating an account on behalf of another person or through a third party is not permitted.

2.1 Identity Verification (KYC)

okbajee reserves the right to verify a member's identity at any time. For this purpose, a national ID card, passport, or other government-issued document may be requested. okbajee has the right to put withdrawals on hold until verification is complete. Providing false information will result in account cancellation and the associated funds may be confiscated.

2.2 Prevention of Underage Users

No person under the age of 21 may use okbajee's services. If anyone registers an account by concealing their age, all transactions on that account will be considered void and deposited funds will not be refunded.

3 Account Management

The member is fully responsible for the security of their account. The password must be strong and unique, and must not be shared with anyone. If unauthorised access to the account is suspected, okbajee must be notified immediately.

3.1 Updating Account Information

If any of the member's personal details change (such as mobile number, email, or payment method), okbajee must be informed as soon as possible. The member is responsible for any issues arising from outdated or incorrect information.

3.2 Inactive Accounts

If there are no transactions or logins for twelve (12) consecutive months, the account may be marked as inactive. Any bonus balance in an inactive account will expire. Regarding any real money balance, okbajee will notify the member in advance.

4 Deposits and Withdrawals

okbajee offers deposit and withdrawal facilities through established mobile banking and banking methods in Bangladesh. Currently accepted methods are: bKash, Nagad, Rocket, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks).

4.1 Minimum Amounts

The minimum deposit and minimum withdrawal amount for each method is ৳500. Transactions below this amount will not be processed.

4.2 Withdrawal Process

Approved withdrawals are generally completed within 30 minutes to 3 hours. Withdrawals may be delayed if verification is not complete or if any active bonus conditions on the account have not been met.

4.3 Payment Security

All financial transactions are conducted through encrypted connections. Withdrawal funds will only be sent to the mobile banking or bank account the member provided at registration — not to any third-party account. okbajee may request additional verification for suspicious transactions.

5 Bonuses and Promotions

Before claiming any bonus or promotion on okbajee, the relevant terms must be read carefully. Accepting a bonus means committing to fulfil the specified wagering requirements.

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. For example, depositing ৳1,000 will earn a ৳2,000 bonus, giving a total account balance of ৳3,000. To withdraw bonus funds, wagering requirements must be met — meaning the bonus amount must be wagered 20 times (example: ৳2,000 × 20 = ৳40,000 wagering required). A bonus is never direct cash.

5.2 Weekly and Special Bonuses

okbajee offers various promotions including weekly reload offers, slots festival bonuses, cricket deposit offers, birthday gifts, and refer-a-friend rewards. Each promotion has its own wagering requirements, validity period, and eligibility criteria.

5.3 Bonus Abuse Prohibited

Creating multiple accounts to claim bonus benefits, placing strategic bets to circumvent bonus conditions, or abusing the bonus system in any other way will allow okbajee to confiscate the bonus and related winnings and close the account.

6 Betting and Gaming Policy

okbajee offers sports betting (cricket, football, and various other sports), casino games, slots, live casino, and virtual games. The outcome of all games is determined by impartial algorithms.

6.1 Validity of Bets

Once a bet is confirmed, it cannot be changed or cancelled. However, if okbajee identifies a technical error or manipulation, it has the right to void the relevant bet. Bets placed at erroneous odds may also be cancelled.

6.2 Maximum Win Limit

okbajee may set a maximum payout from a single bet depending on the game or bet type. This limit will be stated in the relevant game or betting interface.

6.3 Technical Issues

If a game is interrupted due to a disconnection or device problem, okbajee will determine the outcome of the bet based on server records. In such situations, okbajee's decision is final.

7 Prohibited Activities

The following activities are strictly prohibited and may result in account cancellation as well as legal action:

• Registering an account with fraudulent information.
• Operating multiple accounts or using another person's account.
• Attempting to influence game or bet outcomes using software, bots, or automated methods.
• Conducting any fraudulent activity against other members or against the Platform.
• Using the Platform for money laundering or any illegal purpose.
• Exploiting technical vulnerabilities in the Platform and attempting to withdraw funds gained through such exploitation.
• Behaving disrespectfully towards staff or harassing other members.

Any winnings obtained through prohibited activities will be automatically voided and confiscated.

8 Privacy and Data Protection

okbajee takes the protection of members' personal information very seriously. Details of how information is collected, used, and stored can be found in the Privacy Policy.

8.1 Limits on Use of Data

Members' personal information will only be used to provide the service, carry out verification, and ensure security. Members' information will not be sold or transferred to any third party except where required by law.

8.2 Cookies and Tracking

The Platform uses cookies to improve service quality and personalise the user experience. Using the Platform is considered as consent to the cookie policy.

9 Responsible Gaming

okbajee places the highest importance on responsible gaming. Treat betting or gaming as a form of entertainment, not a source of income. Play within your limits.

If a member feels that gaming is having a negative effect on their life, follow okbajee's Responsible Gaming guidelines. Information on self-exclusion, setting deposit limits, and professional support is available there.

9.1 Self-Exclusion

Any member may choose to temporarily or permanently deactivate their account. This request must be submitted to the okbajee support team, and once it takes effect, the account cannot be reactivated before the specified period has ended.

9.2 Deposit Limits

Members may set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately; requests to increase a limit will take effect after a specified cooling-off period.

10 Account Suspension and Closure

okbajee may suspend or permanently close an account without prior notice in any of the following circumstances:

• Violation of any clause of these Terms.
• Registering with false or incomplete information.
• Suspicion of fraud, money laundering, or illegal activity.
• Operating multiple accounts.
• At the member's own request.

10.1 Balance After Closure

If an account is closed due to a breach of the Terms, okbajee may confiscate the bonus balance and related winnings. However, the return of any legitimate real money balance will be decided subject to verification and investigation.

11 Limitation of Liability

okbajee is not liable for any indirect, incidental, or consequential losses. This includes:

• Losses caused by internet disconnection.
• Any disruption or delay in third-party services (including mobile banking).
• Losses caused by problems with the user's own device or software.
• Losses resulting from unauthorised access — where this is due to the member's own negligence.

11.1 Service Continuity

okbajee aims to provide uninterrupted service with every effort, but the service may be temporarily unavailable due to maintenance, technical upgrades, or unforeseen circumstances. If any bets cannot be processed during such periods, members will be notified.

12 Changes to Terms

okbajee reserves the right to modify any part of these terms and conditions at any time. Members will be notified in advance of important changes via email or a notice on the platform. Continued use of the platform after any changes will be considered as acceptance of the updated terms.

You are advised to review this page regularly for the latest terms and conditions. For answers to common questions, visit the Frequently Asked Questions (FAQ) page, where common queries about deposits, bonuses, and accounts are collected.

13 Contact & Support

If you have any questions or complaints regarding these terms and conditions, please contact the okbajee support team. Our support team is available seven days a week, twenty-four hours a day, in both Bengali and English.

13.1 Contact Methods

Members can get instant support through the platform's live chat. For email contact: [email protected]

13.2 Complaint Process

Upon submission of a formal complaint, okbajee will endeavour to provide a written response within a set timeframe. In matters of dispute resolution, okbajee's decision will be considered final unless a competent authority rules otherwise.